The National Association of Professional Organizers (NAPO) is a group of approximately 4,000 professional organizers dedicated to helping individuals and businesses bring order and efficiency to their lives. Our vision is to have the world recognize the value of organizing and turn to NAPO as the leading organizing authority. Our mission is to develop, lead, and promote professional organizers and the organizing industry.
NAPO helps its members reach a level of credibility available nowhere else. The NAPO member logo on a member's business card or Web site tells clients that the professional organizer is part of a recognized and reliable association whose members adhere to a code of ethics when conducting business.
NAPO Code of Ethics
This Code of Ethics is a set of principles to provide guidelines in our professional conduct with our clients, colleagues, and community. As a member of the National Association of Professional Organizers, I pledge to exercise judgment, self-restraint, and conscience in my conduct in order to establish and maintain public confidence in the integrity of NAPO members and to preserve and encourage fair and equitablepractices among all who are engaged in the profession of organizing.
I will serve my clients with integrity, competence, and objectivity, and will treat them with respect and courtesy.
I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications.
When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified organizers and/or other qualified professionals.
I will advertise my services in an honest manner and will represent the organizing profession accurately.
I will keep confidential all client information, both business and personal, including that which may be revealed by other organizers.
I will use proprietary client information only with the client's permission.
I will keep client information confidential and not use it to benefit myself or my firm, or reveal this information to others.
I will decide independently and communicate to my client in advance my fees and expenses, and will charge fees and expenses which I deem reasonable, legitimate, and commensurate with my experience, the services I deliver, and the responsibility I accept. I will make recommendations for products and services with my client's best interests in mind.
I will seek and maintain an equitable, honorable, and cooperative association with other NAPO members and will treat them with respect and courtesy.
I will respect the intellectual property rights (materials, titles, and thematic creations) of my colleagues, and other firms and individuals, and will not use proprietary information or methodologies without permission.
Tip: If you are going to utilize a colleague’s established methodology in your practice, get their permission first before doing so.
I will act and speak on a high professional level so as not to bring discredit to the organizing profession.